Follow Through - Action Principle® #4
The Action Principles® This is Action Principle #4 -- Follow Through Follow through is that wonderful quality of the successful person -- that says I not only promise But I DELIVER You can count on me As a parent, as a teacher, as a businessperson I will be there Even if later I find that I have to work a little harder than I thought or take a little less -- You don't have to worry -- I will be there Let me tell you a little story about Vivian -- one of the greatest real estate brokers that I ever met -- Vivian was an old lady -- She had a small one room real estate office -- the walls were lined with file cabinets -- she had another old lady who answered her phone And she had her husband Al -- who was also old and had arthritis and was kind of bent over -- Two old ladies and an old man in a one room office -- and they made MORE money in the real estate business -- then TWO dozen -- average real estate agents -- over a million dollars every year In those file cabinets, was personal information on all of her clients -- names, and names of children and birthdays and anniversaries Here is what Vivian did -- For every occasion, Vivian sent a card she specialized in the sale of waterfront properties in two towns on Cape Cod in Massachusetts -- no more than a few hundred homes -- She knew EVERYTHING there was to know about those homes -- Who owned them -- when they bought them -- what they paid -- She went out of HER way to meet every one of those owners and to pledge personal service to them -- Almost all of those people -- owning waterfront homes -- were wealthy -- some only using the homes for a few vacation weeks a year -- The rest of the year -- should they worry? -- NO -- Vivian was on the lookout for any problems over the years -- Vivian developed such trust with them -- she had keys for most of the homes -- before the owners arrived for vacation -- Vivian would check the houses and put milk and juice in the refrigerator -- If work had to be done on the house, contractors could get the keys from Vivian -- If you needed to be picked up at the airport -- call Vivian and she'll send Al There was never any charge for these services -- Today, when I teach real estate agents about selling real estate -- I will tell them the Vivian story -- and you can see their eyes glaze over -- File cabinets? What are they? Today's agents have automated contact management programs -- who needs file cabinets? Today, in those two towns on Cape Cod -- there are at least six offices trying to do what that one little old lady used to do with her old secretary and her old husband. The Action Principles®
URL: http://www.celebritynetworth.com/watch/7brCAbKnFHM/follow-through-action-principlea-reg/
