How to Manage the People Managing You

Ed Muzio, CEO of Group Harmonics, says in order to manage your "Role Set"--the people who set expectations with you and those who take up most of your time--you need to build trust. He explains that by using the ICE model identify, connect, and explain" they will see you as predictable, reliable and responsible.

URL: http://www.celebritynetworth.com/video/how-manage-people-managing-you-259856210/

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